Using a VoIP phone system and installing one, are two entirely different user experiences!  Most product development efforts focus necessarily on end user features and benefits. Anyone who has ever installed a VoIP system knows that if design engineers ever actually installed a system we would have a range of exciting new configuration automation tools! Case in point: LLDP. Until version 9, ShoreTel IP phone deployment was a two step process. First you would install your handsets on the net and [...]