It happens every year, every holiday at exactly the same time.  Usually, at 4PM the day before the “holiday” that everyone know was coming, your entire client base calls to ask you how to change the Automated Attendant for a holiday greeting!  One of the features that every ShoreTel System Administrator truly appreciates is a fully automagic Automated Attendant! The means it knows when it is a holiday and it changes the greeting automatically!  ShoreTel does a really great job [...]