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“Call flow” the callers experience when reaching your business!

April 24th, 2010

Having managed 1000′s of telephone system deployments over my career, one subject continues to be the project “speed bump”.    You might think that the core issues of network configuration, WAN traffic planning, QOS and DHCP services might be the issues that cause a phone system deployment to go “sideways”, but you would be wrong.   Those issues clearly need to be defined, planned, developed and tested, but we always seem to get the technical issues worked out.  The speeds [...]

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